Phelan Caswell Insurances Ltd, in respect of personal lines general insurance business (e.g. household, private motor, health, personal accident, travel, etc) may charge a service fee per policy (at inception, renewal, and for mid-term alterations) of up to 30% of the annual premium for your policy. Service fees in respect of commercial lines general insurance business vary and depend on the complexity; time expended, specialist skills required and urgency – the fee chargeable will be based on these variables and will be shown on your invoice.
There is no charge for credit card/ debit card transactions.
With regard to life, pensions, and investment, summary details of commissions will be included, where appropriate, in a product information document, in relation to insurance products.
Some Product producers do not pay commission and in such cases, we charge fees which will be notified to you in advance of providing a service.
Where advice is provided without the placement of a contract, fees are charged per hour at €350 for Directors and €125 for Consultants. In determining the rate and any additional charges, factors such as specialist skill, complexity, value, risk and urgency are taken into account.
All fees are shown clearly on all invoices or correspondence issued to you and are non refundable in the event of policy cancellation.