Careers at Phelan Caswell Insurance: Where Your Future Begins
At Phelan Caswell Insurance, we believe that our people are our greatest asset. Every team member contributes to our mission of delivering exceptional service and tailored insurance solutions. Whether you’re just starting your career or seeking a fresh opportunity, we offer an environment where you can thrive. Our culture is built on integrity, collaboration, and continuous improvement.
We take pride in offering more than just a job, we offer a long-term career path. Many of our employees have grown with us over the years, developing skills and leadership abilities along the way. Because of our focus on mentorship and support, you’re never alone in your journey. Furthermore, we provide ongoing training programs that help you stay current in an evolving industry.
Transitioning into the insurance industry may feel challenging at first. However, with the right guidance and tools, success is well within reach. At Phelan Caswell, new hires receive comprehensive onboarding. This ensures you are fully equipped to serve clients with confidence and professionalism. In addition, we maintain an open-door policy that encourages continuous learning and open communication.
Moreover, we offer a wide range of roles to suit different skills and interests. From account management and underwriting to customer service and administrative support, each position plays a critical role. Because we operate as a team, collaboration remains at the heart of everything we do. When one person succeeds, the whole team benefits.
Our work environment is both dynamic and supportive.
While we set high standards for performance, we also foster mutual respect and appreciation. Importantly, we understand that work-life balance is essential. That’s why we offer flexible scheduling options, generous time off policies, and wellness initiatives. Consequently, our employees feel valued both professionally and personally.
Additionally, Phelan Caswell Insurance values diversity and inclusion. We welcome team members from all backgrounds, believing that different perspectives drive innovation. As a result, we create stronger solutions for our clients and a more enriching workplace for everyone. We are proud to be an equal opportunity employer, and we are committed to fostering a respectful and empowering culture.
As the insurance industry continues to evolve, so do the opportunities within it. Technology, regulation, and client expectations are always shifting. Yet with each change comes the chance to grow, adapt, and lead. Therefore, we seek candidates who are proactive, curious, and eager to learn. Even more, we value empathy, strong communication, and a genuine desire to help others.
Joining Phelan Caswell Insurance means becoming part of a legacy.
Our reputation for trust and excellence has been built over decades. Every employee plays a part in maintaining that legacy, and we take that responsibility seriously. Still, we never forget to celebrate wins, support one another, and have a little fun along the way.
If you’re looking for more than a paycheck, if you’re looking for purpose, we invite you to explore careers with us.
Commercial Client Service Executive
Responsible for service and retention of their own book of business, within our commercial team.
Experience:
The successful applicant should have CIP qualification, with a minimum of 2 years’ experience working in Commercial Insurance. Applicants need to demonstrate their level of working knowledge within this area of Insurance.
They must also comply with the Central Bank of Ireland’s Minimum Competency Code.
The successful applicant should have:
- 2+ years commercial experience within broker.
- Handling and developing of a commercial book of business.
- Knowledge of the commercial insurance market and commercial lines products.
- The ability to assess the insurance needs of clients and provide them with appropriate coverage options.
- Focused, diligent & be committed to work.
- Able to communicate effectively (in both written and verbal form).
- Willing to be part of a team.
- Have attention to detail and time management.
- Can manage own workload.
- Strong relationship building skills.
- Aptitude to make real-time decisions based on changing information.
- Problem-solving abilities.
- Ability to maintain clear lines of communication with management.
Benefits:
- Competitive Salary depending on experience
- Parking
- Assistance with further education
- After successful completion of probation period:
- Health Insurance
- Company Pensions Scheme
- Death In Service
- Income Protection
Please respond with your Curriculum Vitae, in the strictest confidence to:
Junior Client Services Executive
Responsible for supporting our Client Servicing teams & Account Directors within our commercial department, the acquisition of new clients, and the overall growth of the business.
You will gain in-depth knowledge of risks and the insurance market in order to arrange suitable policies & cover for our clients.
Experience:
The successful applicant should have:
- Keen to pursue a career in the Insurance industry
- Diligent and committed to working and studying simultaneously
- Highly motivated with energy and drive to succeed
- Able to communicate effectively (in both written and verbal form)
- Willing to be part of a team
- Willingness to learn and work towards CIP qualification which will be paid for by the company
- Excellent PC skills – Microsoft Packages
- Take ownership & accountability for own actions and responsibilities
- Have attention to detail and time management
- Ability to maintain clear lines of communication with management
About Us:
We are proud to be an Irish owned business servicing clients throughout Ireland.
A core strength of the team at PCI is our ability to develop, deliver and evolve Insurance and Protection schemes on behalf of companies and organisations throughout Ireland. Our history is steeped in the establishment of complex schemes, often securing insurance cover for organisations that have previously been unsuccessful at a competitive price.
We provide a personal service which allows us to gain insight into each client situation/ coverage requirements to help them achieve their insurance goals.
We also offer a comprehensive risk and claims management service and have partnerships with over 60 major insurers, underwriting organisations and financial institutions in Ireland, the UK and Europe.
We have developed innovative insurance and risk solutions for all kinds of business sectors and are constantly seeking new ways to combine our in-house expertise with the technology of today and to exploit new opportunities and services for our valued clients.
Salary:
Negotiable depending on education/experience
Ballpark EUR€30-32K
Benefits:
After successful completion of probation period.
- Irish Life Health.
- Death in Service benefit.
- Company Pension Scheme.
- Assistance with education and training.
- Company will pay exam costs.
Please respond with your Curriculum Vitae, in the strictest confidence to:
